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Welcome to the Claims Club

Become a member for free and join our first briefing
Taking place on 24 April 2025 at Events @no.6 in London, the first Claims Club briefing will focus on the key issues impacting assessing risk in motor and future proofing repair strategies. 

Featuring Thatcham Research CEO Jonathan Hewett and speakers from Allianz, Aviva and the Financial Ombudsman Service, this is a briefing you won't want to miss.

Other upcoming Claims Club briefings

Intimate closed-door events that provide the opportunity to meet, share ideas and discuss common challenges with peers and key partners. For claims and fraud professionals.
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Claims Club Briefing 2

June 6, 2025 | London
Topic Focus: Property

  • The ongoing issues around claims inflation in the property market, and what can be done to address these costs.
  • The impact of climate change on property claims as ‘events’ become more regular - and sustainability becomes a greater consideration when managing them.
  • The latest trends and developments in both the personal and commercials paces, and what they mean for claims managers, their employees and claimants.
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Claims Club Briefing 3

September 11, 2025 | London
Topic Focus: Fraud

  • How fraudsters are evolving and what insurers can do to keep pace to stop them.
  • How wider social and macroeconomic factors impact fraud and those who perpetrate it.
  • How technology is being used to both commit frauds and by insurers and partners to stop these crimes, and what companies can do to integrate the latest tools within their teams without losing sight of the value skilled staff bring to the table.
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Technology, Underwriting, Claims, and Fraud Confex

October 9, 2025 | Birmingham
Topic Focus: Claims innovation and
future trends

  • Delve into the latest innovations in claims management, from automation and blockchain to virtual assessments and digital customer experiences.
  • Discuss how insurers can prepare for the future of claims, including the integration of AI, IoT (Internet of Things), and quantum computing into their operations.
  • Explore the cultural and organizational challenges insurers face in implementing.

Agenda

Use the filter on the left to view each briefing.

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